FAQ
HOME > Label Design > FAQ



1.
Can I print barcodes with Label Gallery?
2.
Does Label Gallery support import of text files?
3.
What types of databases are supported?
4.
What are the limitations in label design?
5.
Can I search for product in database by key?
6.
Can I use 2-D codes?
7.
I have to print EAN.UCC 128 (SSCC) bar codes? Is there any support for Application Identifiers?
8.
Does Label Gallery support my (thermal transfer) printer?
9.
I already have data processing application that should also take care of label printing. How can I integrate barcode label printing in my application?
10.
What is the difference between each Label Gallery products?
11.
How does Label Gallery Network differ from Label Gallery TruePro?
12.
How can I integrate label printing process into my company's ERP application?
13.
How can I make label printing suitable for inexperienced print operators?
14.
Where can I order Label Gallery?
15.
Where can I get support for Label Gallery products?
16.
Is there a "Print Only" edition?
17.
Does Label Gallery works on Microsoft Windows Visa?
18.
How to obtain the Pocket Label Gallery Client Access License?

Do you have any other questions? Please e-mail softwaresupport@satogbs.com for further information on Label Gallery products.
 
1. Can I print barcodes with Label Gallery?
  As Label Gallery is a barcode labelling software, all editions of Label Gallery support all industrial standard linear and 2-D barcodes types except for the Free edition which supports only industrial standard linear barcodes. For a complete list please refer to the Label Gallery Specifications and the Feature Matrix.

2. Does Label Gallery support import of text files?
  You can design labels to include all kinds of variable fields (text, graphics, barcode) with contents from text files (comma separated, fixed length fields, etc.) or almost any common database. Free edition does not support file/database linking. Please check the Feature Matrix for details.

3. What types of databases are supported?
  Label Gallery features native support for all standard databases (Access, dBase, Paradox, FoxPro) and text files. Moreover, there is also full 32-bit ODBC support, which gives you the opportunity to use practically all common databases (MS SQL Server, Oracle, AS/400, etc.).

4. What are the limitations in label design?
  With Label Gallery there are almost no limitations regarding the label design and data retrieval. There are no limitations on the number of elements on the label (text fields, barcodes, linked fields, graphic files, etc.), and on the number of used databases.

5. Can I search for product in database by key?
  Yes! You enter the product number and the programme automatically finds the appropriate record. You can also link different databases with the same key number. Advanced users can use built-in query builder or write their own SQL queries for complex database usage.

6. Can I use 2-D codes?
  Besides the support for all standard linear barcodes, you can also count on 2-D code support. Please see the Specifications page for the latest list of supported barcodes and Feature Matrix. Free edition does not support 2-D codes.

7. I have to print EAN.UCC 128 (SSCC) barcodes? Is there any support for Application Identifiers?
  Special EAN.UCC 128 Bar code Wizard with more than 100 predefined AI's will give you active support for using EAN.UCC 128 barcode.

8. Does Label Gallery support my (thermal transfer) printer?
  Label Gallery support SATO printers with Windows driver. And with specially designed GalleryDrivers, it offers optimal support for our thermal transfer printers. (See specifications for supported printer models).

9. I already have data processing application that should also take care of label printing. How can I integrate barcode label printing in my application?
  The most powerful Label Gallery's characteristics are connectivity and integration options. You can use Label Gallery for label design and have a complete control of printing, data on the label, target printer, and label quantity directly from your application. Using Active X and other programming interfaces, you can seamlessly integrate powerful label printing in Access, Visual Basic, Delphi or any other application.

10. What is the difference between the individual Label Gallery products?
  Due to different needs, we have divided Label Gallery software in several editions (Free, Easy, Plus and TruePro editions). Free edition is fully functional loaded with the most commonly-used features and Easy is the entry level edition. Plus edition has full database and programming support. TruePro offers additional modules providing creation of custom solutions, database manager, printing from network, and more. For detailed information, please go to Feature Matrix.

11. How does Label Gallery Network differs from Label Gallery TruePro?
  Both editions incorporate the same functionality and the same additional modules (GalleryForm, GalleryWatch, GalleryData, GalleryMemMaster). The Network edition, however, has some characteristics of its own:

The application is installed to the server; workstations can use shortcuts to application or local copy
Users share default file directory, user list and printing log
Requires non-stop file access to the network server
Workstation installation is done from the server in the easiest and fastest way
Protected by unique registration number instead of the hardware key
Simplified administration tasks for large-scale installations
The major advantage of Network edition is that it offers very attractive pricing policy for more users

12. How can I integrate label-printing process into company's ERP application?
  You can design labels in a user-friendly environment and use Label Gallery's special "Export to SAP R/3" option. Exported file is uploaded to the SAP R/3 system and printed on demand directly from the SAP R/3, without Label Gallery or any additional software being installed. All other ERP systems can use numerous other Label Gallery's connectivity options, including data passing by means of text files, direct programming, or automatic printing by means of GalleryWatch synchronisation module.

13. How can I make label printing suitable for inexperienced print operators?
  Although we are proud of Label Gallery features superior technical features, SATO is aware that there are many users who do not want to use complicated software (full of different options and icons) for daily label printing. Since we want to make label printing as simple as possible, Label Gallery TruePro includes a unique GalleryForm module used for design of custom printing forms. Using built-in Wizards and intuitive mouse design, you can create a custom label printing application. Since no programming experience is required, you will be able to pass over from label design to a complete personalized label printing solution in just a few minutes. The result will be a user-friendly application, which will save your time and your money spent on the training.

14. Where can I order Label Gallery?
  In order to provide you with the best possible service, we do not want to just sell you a product, but offer you a complete solution for you labelling requirements. Thus we are trying to get as many of qualified Value Added business partners as possible to promote Label Gallery. You can contact our Sales support for more details.

15. Where can I get support for Label Gallery products?
  Free support for all Label Gallery users is available on the Internet. For local support or any other questions please go to Support page.

16. Is there a "Print Only" edition?
  Yes, Print Only editions of Label Gallery products are available for larger systems. They are lower priced than regular editions and allow the use (and printing) of already designed labels and printing forms.

17. Does Label Gallery works on Microsoft Windows Visa?
  SATO Label Gallery has achieved Microsoft's "Designed for Windows Vista" Logo Certification. This means that Label Gallery works with and is certified to run on Microsoft Vista Windows.

18. How to obtain the Pocket Label Gallery Client Access License?
  Label Gallery TruePro edition includes support for Pocket Label Gallery software. Label Gallery TruePro users are entitled to one free Pocket Label Gallery Client Access License (CAL).

To obtain your free Pocket Label Gallery CAL:

Start Label Gallery Pro.
Select Help -> Manage License. Click Next.
Tick the option Manage current hardware key license. Click Next.
Select the option Get Pocket PC edition software key. Click Next.
Fill-in the form with the necessary information.

Your free Pocket Label Gallery CAL will be displayed on-screen. You will also receive it in the provided email address. If you need additional CALs please contact your nearest Label Gallery reseller.


© 2009 SATO. All rights reserved.